frequently asked questions turned into easily found answers

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How much do you charge?

For a detailed list of our rates, please refer to our pricing page. You’ll find that we’re below what other business in the interior design industry charges, especially for smaller projects less than 40 hours. Most firms won’t even touch projects of that size, which is the main reason we formed Design Inside. We believe that everyone deserves a well designed interior space.

What is a typical project like?

We are commonly asked this question; however, there is not an easy answer. Once a project begins, you will be in constant communication with us. We do a lot of work by email and phone since it is an incredibly efficient form of communication, and allows quicker turn-around time. Typically, we send project plans, product selections, and bounce ideas off of each other by email. We will also have periodic conference calls. Often times, about once or twice during a project, a designer will come to your project site and review the project. It is amazing how much can be accomplished in an hour on-site meeting.

If you are not a huge fan of email, don’t fret. We can easily work with you over the phone and send faxes or drop off samples when appropriate. Turn-around time is a little longer with this method; however, the end design is just as amazing.

Can you help me pick paint colors and nothing else?

Yes, we can

We believe that wall color (and lighting) is one of the most important aspects of a beautiful space; however, picking paint colors is a task that is more difficult than many would like to admit. During the paint selection process, a designer from our team will arrive at your home for an intense paint selection session that typically lasts 1 – 2 hours. At the end of the meeting, you will have a list of all of the paint colors, sheen, and surfaces that we think would look great in your home. We work with all of the major brands of paints, so you can either hire a painter to perform the actual painting, or roll up your sleeves and do it yourself.

How is an interior designer assigned to my project?

One of the company’s best attributes is that you get the entire design team (Kathryn, Bill, etc.) to work on your project. For all projects, you will have one lead designer who is your main point of contact; however, all team members are involved in the final design of your project, leading to a more creative solution with faster turn-around times.

Do I get a cool 3D rendering like I see on HGTV?

Since we are always trying to be smart with design hours, we typically do not make 3D renderings, physical furniture boards, or other time consuming documentation unless absolutely essential. A rendering can take 1-2 days, while a design board can take hours to cut and glue together. It’s typically not a great use of time, especially if the ideas presented were off-base. If a layout or selection doesn’t make sense, please let us know, we can quickly sketch it up, walk you through it, or make a 2D computer drawing of how it will look in a space (cabinetry is the only area where a 3-d drawing has proven worthwhile). We find that walking through the design or putting blue tape on walls/floors is the best approach for communicating what to expect, often in conjunction with a sketch for general decoration.

Will we drive around to different stores to pick out furniture

Typically we do not go store-to-store to shop for individual pieces. Shopping for furniture in person greatly reduces the number of pieces available to you, it takes much longer to travel between stores, and many times the piece you want may not be on the showroom floor anyways. To recreate the shopping experience at home, we try to gather as many photos, specifications, and product samples as possible to help you make an informed decision. All of this information is presented in our design sheets.

If you are not comfortable ordering the bulk of your furniture from a printed catalog image and absolutely must see and touch most of furniture before buying it, let us know at the initial consultation and we will be sure to budget more time in our estimates to allow for in-person shopping.

How do you make your money?

We make our money by charging a flat hourly rate for any work that a designer performs on your project. Unlike other firms in the industry, we do not charge for minor expenses like postage, phone calls, mileage, faxes, etc. mainly because it is a pain to track all of these small incidentals, and nobody likes to feel that they are being nickel and dimed.

Other firms mark up merchandise, do you?

Merchandise markup is a common way for design firms to make money; this is a common practice because many firms have exclusive relationships with furniture vendors that grant them access to pieces that you could not get on your own because you are not in the industry. Because of this exclusive access, many design firms get a discounted price from the vendor which allows room to mark-up the product. The amount of markup, like many things in life, depends on the product and its exclusivity.